Our client used ServiceNow to manage their employees, however, they had to manually create accounts with each new employee. This manual process was not only inefficient within their onboarding workflow, it ran the risk of human inputting errors.
Our consultants quickly got to work analyzing and defining the business requirements for this automation project. They designed and developed the ServiceNow application and automated processes to provision new employee accounts. In addition to the application, our consultants also designed and implemented a well-defined workflow that established a new catalog process for the Human Resource Information System (HRIS).
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